Privacy
Privacy Policy
1. Introduction
At ROF Carbon, we know how important your privacy is and, therefore, we handle your personal data with the utmost responsibility. We prepared this Privacy Policy in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018), committing to protect your information against loss, alteration, unauthorized access or any use incompatible with what is described here.
To provide full transparency about the processing of data collected in our services and products, we make this policy public. By using our website and platform, you agree to the practices described here. If you do not agree, unfortunately you will not be able to use our services.
If you have any questions, you can contact us at any time at fale@rofcarbon.com.br.
2. Who is responsible for the data
ROF Carbon is a brand of ROF Capital e Participações e Negócios Empresariais Ltda., registered under CNPJ No. 50.162.873/0001-79, which acts as the controller of the personal data processed through this website and platform.
For matters related to this Policy or the processing of your data, the official channel is the email fale@rofcarbon.com.br.
3. Your rights as a data subject
Every person whose personal data is processed is a data subject and has the following rights:
- Confirm the existence of processing and access your personal data;
- Request the correction of incomplete, inaccurate or outdated data;
- Request the limitation of processing — for example, when contesting the accuracy of the data, when processing is unnecessary or when there is opposition to it;
- Object, at any time and for reasons related to your particular situation, to the processing of data concerning you;
- Withdraw consent, subject to legal provisions;
- Request the deletion of your data, subject to the exceptions provided for by law.
To exercise any of these rights, simply send an email to fale@rofcarbon.com.br.
4. Principles we follow
The processing of your personal data will always observe the following principles:
- Minimization: we collect only data that is adequate, relevant and limited to what is necessary for the intended purpose;
- Purpose limitation: data is collected for specific, explicit and legitimate purposes described in this Policy;
- Integrity and confidentiality: data is processed securely, with technical and organizational measures that protect it against unauthorized processing, loss or accidental destruction;
- Lawfulness, fairness and transparency: data is processed lawfully, fairly and transparently;
- Accuracy: data is kept accurate and up to date whenever necessary;
- Storage limitation: data is kept only for the period necessary for the purposes for which it was processed.
5. Data we collect and why
All collected data is treated as confidential and used only for the purposes described in this Policy, in accordance with data protection law. Data is collected when you voluntarily provide it while accessing and interacting with the available features:
| Data collected | Purpose | Legal basis |
|---|---|---|
| Registration data Full name, taxpayer ID (CPF), email, phone, address and geolocation. |
Allow your registration on the platform and the use of the available features. | Compliance with a legal obligation and consent of the data subject. |
| Usage data IP address, records of interaction with the website and landing pages, browser type and version, geolocation, among others. |
Collected when you access the platform, to understand browsing behavior and improve our content and services. | Consent (non-essential / third-party cookies) and legitimate interest (necessary cookies). |
| Interaction data Messages sent via chat, email and posts. |
All content you send us freely and spontaneously through our service channels. | Consent of the data subject. |
| Social media Instagram, LinkedIn and other media that may be linked to the platform. |
Collected when you link your social media to the platform. | Consent of the data subject. |
Occasionally, we may use your data for purposes not provided for in this Policy, as long as within your legitimate expectations. Any use beyond this will only be carried out with your prior authorization.
6. Cookies
When browsing our pages, we may use cookies — small files stored on your device that make navigation easier and allow a more personalized experience. Thus, when you visit or interact with our website, our server automatically records details such as your IP address, your approximate location, the type of browser used and the pages visited, including the date and duration of the visit.
Most browsers allow you to delete these files. However, blocking cookies may impair your browsing experience. We do not share this data with third parties, other than those responsible for the cookies themselves. The cookies we use and their purposes are listed in our cookie banner, where you can accept their use.
7. Data sharing
The information collected is for the exclusive use of ROF Carbon for the purposes described in this Policy and will not be sold to third parties under any circumstances. Even so, we may disclose your data, in good faith, when necessary to:
- Legal compliance: meet legal processes and requests, exercise or defend rights in legal proceedings, or comply with legal obligations;
- Provision of services by third parties: operate together with partners and suppliers who help us deliver the services. They receive only strictly necessary data and are contractually bound, by Brazilian data protection rules, not to use it for any other purpose;
- Collection carried out by third parties: we require partners and suppliers to meet the same level of compliance we adopt. Responsibility for collection carried out by third parties, including through APIs, lies with the company responsible for that collection.
8. Data security
ROF Carbon is committed to protecting your privacy by applying appropriate technical and organizational measures to protect your personal data against unauthorized access and situations of destruction, loss, alteration, improper communication or dissemination.
To ensure this security, we adopt solutions that consider the available techniques, application costs, the nature and purpose of the processing, and the risks involved for your rights and freedoms.
9. Storage and transfer
ROF Carbon is headquartered in Brazil, and the data we collect is governed by Brazilian law. Data is stored on servers located in Brazil, under the terms of art. 33 of the LGPD. In any scenario, we adopt all appropriate security measures to protect your personal data.
10. Changes to this policy
We may modify this Privacy Policy at any time and as many times as necessary, especially to adapt to legislative changes and to offer you more security and convenience. Therefore, we recommend that you review it whenever possible.
We will always indicate, at the top of the document, the date of the last update. Should substantial changes be made, we will notify you before they take effect. By continuing to use our services after the revisions, you agree to be bound by the updated version.
11. Data Protection Officer (DPO)
The Data Protection Officer (DPO) of ROF Carbon can be contacted at fale@rofcarbon.com.br, a channel through which you can exercise your rights and clarify doubts about the processing of your data.
12. Contact us
Thank you for reading our Privacy Policy. We are always available to assist you. If you have any questions or want more information, contact us at fale@rofcarbon.com.br.
